From everydayhealth.com
If you have type 2 diabetes, you may already be seeing an endocrinologist, a primary care doctor, and even a dietitian. But there may be one healthcare provider you’re overlooking: a pharmacist.
“Diabetes is a complicated condition, and pharmacists are here to support you,” says Alexa Valentino, PharmD, an associate professor of clinical pharmacy at The Ohio State University College of Pharmacy in Columbus. And they can do far more than simply hand over medications.
Whether you work with a community pharmacist or one who is part of a collaborative diabetes management team, there are benefits to knowing how they can support type 2 diabetes care. They can:
1. Provide Education on Diabetes Medications and Supplies
If you’ve ever left a diabetes checkup feeling unsure about the next steps regarding treatment, you’re not alone. A pharmacist can help fill in the blanks.
- How diabetes medications differ and how each one works
- When and how to take certain medications
- How to properly store medication
- Which side effects can occur
- What to do if you miss a dose
“Your pharmacist can also help you select diabetes supplies, [including] glucose monitors,” says Rodgers.
2. Spot Drug Interactions and Safety Concerns
Pharmacists are trained to catch small issues before they become larger ones. “Your pharmacist can review all of the medications and supplements you take to make sure there are no drug interactions or concerns about how they might affect your blood sugar,” says Valentino.
- Experience any new symptoms or side effects, such as diarrhoea or nausea
- Have trouble taking medications exactly as directed
- Go through any changes in your diet or overall health
- Are pregnant or breastfeeding
If you get sick or need to take other over-the counter medications, a pharmacist can also help you choose an option that won’t interfere with diabetes treatment, says Rodgers.
3. Offer Resources to Lower the Cost of Treatment
- Switching to generic medications
- Looking into cost-savings programs through pharmaceutical websites
- Recommending patient assistance programs through drug manufacturers
“Pharmacists can help you understand the insurance process, too, because it can be complicated to navigate prior authorizations and figure out what’s covered,” she says. “Pharmacists do their best to help you find the most cost-effective options.”
4. Support Blood Sugar Monitoring
- Discuss target blood sugar ranges
- Review how often you should test your blood sugar levels
- Teach you how to use a blood glucose meter or continuous glucose monitor
- Make sure you’re using the device correctly
- Teach you how to log or store your results and share them with your care team
- Teach you how to store test strips and other supplies
- Troubleshoot common issues, such as inaccurate readings or malfunctioning meters
5. Recommend Diabetes-Friendly Lifestyle Changes
- How to time medications to avoid postmeal blood sugar dips
- Why taking a walk after dinner can help bring blood sugar down faster
- When to add in a late-night healthy snack to make sure your blood sugar isn’t dropping too low overnight
When you meet with a pharmacist regularly, they’re often in a good position to notice patterns and encourage small, sustainable changes for better blood sugar control.
6. Suggest Preventive Care to Reduce the Risk of Complications
- Cholesterol tests
- Dental exams
- Eye exams
- Foot exams
- Hearing tests
- Kidney tests
- Mental health support
- Routine vaccinations
By encouraging you to schedule these appointments, a pharmacist can help you be more proactive about diabetes care.
7. Relay Messages to the Rest of Your Diabetes Care Team
Pharmacists can play a key communication role with the rest of your diabetes care team. Because you’ll likely see your pharmacist more often than other healthcare providers, “Pharmacists can share insights they’re seeing … or any issues they might notice with the rest of your [healthcare providers],” says Rodgers.
At the same time, your other healthcare providers may contact your pharmacist with questions or instructions. This back-and-forth communication allows for a more team-based approach to your care, with each healthcare provider contributing to a more complete picture of your health.
How to Communicate With Local and Mail-Order Pharmacies
Community pharmacists, such as those at a local grocery store or retail pharmacy chain, are very accessible in day-to-day life. “You can go up to the window or pharmacy counter on the spot to get the help you need,” says Rodgers.
“There may be times when the pharmacy is busier than others,” he says, “but you can often call to ask when the best time is to drop by to address your needs.”
But even if you primarily use a mail-order or home delivery pharmacy, you still have access to support from a pharmacist. “You can ask to speak with the pharmacist over the phone,” says Valentino.
She adds that many people who use mail-order pharmacies also have a local community pharmacy for urgent prescriptions or gap refills. That way you can still speak directly with a pharmacist about any questions or concerns you may have.
The Takeaway
- A pharmacist is a valuable member of your type 2 diabetes care team. They can teach you how to use medication correctly and make lifestyle changes to better manage your blood sugar levels, as well as recommend routine preventive screenings.
- They can also help reduce barriers to care by addressing cost, improving access to treatments, and reinforcing the importance of vaccinations and routine health maintenance.
- Even if you use a mail-order pharmacy, there are still pharmacists available to speak with you over the phone.



